Legally binding agreement governing your access to and use of Acronis websites, software, cloud services, and cyber protection solutions.
By registering for an Acronis account, downloading software, or accessing any Acronis service, you acknowledge that you have read, understood, and agree to be bound by these Terms, including any future modifications. If you are entering into these Terms on behalf of a company or other legal entity, you represent that you have the authority to bind such entity to these Terms. If you do not agree with any part of these Terms, you must not use our Services.
Subject to your compliance with these Terms, Acronis grants you a limited, non-exclusive, non-transferable, revocable license to use the software and cloud services solely for your internal business or personal data protection needs. You may not:
You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. You agree to:
You agree not to use the Services in any manner that:
Acronis reserves the right to monitor usage and investigate any suspected violation of these Terms. Violation may result in immediate suspension or termination of your account.
Certain Acronis Services are provided on a subscription basis. By purchasing a subscription, you agree to pay all applicable fees as described at the time of purchase. Subscription fees are generally billed in advance on a monthly or annual basis. Unless you cancel your subscription before the renewal date, your subscription will automatically renew for the same term length at the then-current price. Refunds are governed by our Return Policy. Acronis may change subscription fees upon 30 days' notice.
Your privacy is critically important to us. Acronis processes personal data in accordance with our Privacy Policy, which is incorporated by reference into these Terms. When you use our backup and cloud storage services, you retain full ownership of your data. Acronis acts as a data processor for any customer data you store. We implement industry-standard security measures including encryption at rest and in transit. For customers in the European Union, Acronis complies with GDPR requirements, including data processing agreements (DPA) available upon request.
All intellectual property rights in the Acronis platform, software, trademarks (including "Acronis", "Cyber Protect"), logos, documentation, and any associated content are owned by Acronis International GmbH or its licensors. These Terms do not transfer any right, title, or interest in the Services to you. Any feedback, suggestions, or ideas you provide regarding Acronis products may be used by Acronis without compensation or attribution.
Acronis may terminate or suspend your access to the Services immediately, without prior notice or liability, for any reason, including but not limited to a breach of these Terms. Upon termination, your right to use the Services will cease immediately. You may also terminate your account at any time via your account settings. Sections that by their nature should survive termination (including intellectual property, warranty disclaimers, limitation of liability, and governing law) shall survive.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ACRONIS PROVIDES THE SERVICES "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. ACRONIS DISCLAIMS ALL IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. ACRONIS DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT SHALL ACRONIS, ITS AFFILIATES, OR ITS LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATING TO THESE TERMS OR YOUR USE OF THE SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. ACRONIS'S TOTAL CUMULATIVE LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID TO ACRONIS DURING THE TWELVE (12) MONTHS PRIOR TO THE CLAIM.
These Terms shall be governed by and construed in accordance with the laws of Switzerland, without regard to its conflict of law principles. Any dispute arising out of or relating to these Terms or the Services shall be resolved exclusively through binding arbitration in Zurich, Switzerland, in accordance with the Swiss Rules of International Arbitration. For consumers residing in the European Union, you may also bring claims in your local courts as required by mandatory consumer protection laws. The United Nations Convention on Contracts for the International Sale of Goods (CISG) shall not apply.